6/8/24
NEW MANAGEMENT HAS RUINED THIS PLACE!
When I moved here in 2020, I couldn't have been happier or more impressed with the management, the maintenance, and my neighbors. The owners brought in a new management team end of last year and now the place is falling apart. The gate has been broken since January 2024. They've made no attempt to fix it. I pay a premium to live in a gated community, but new management doesn't seem to have the tenants safety in mind. The fountain in out courtyard has been broken for months. It used to look so... nice. Now it's just a dirty, nasty, mosquito magnet. Ceasar was our friendly long-time property maintenance guy. Everyone loved having him around and he could fix anything. He had been here for years. I recently found out that this new management let him go. Now, nothing gets fixed. On top of all of that, they have the audacity to raise rent prices. I'm moving out as soon as my lease is up. Don't even bother moving here. You'll end up paying way more than it's worth.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Fountains at Tanglewood responded to this review
Thank you for sharing your experience. We apologize for the issues you've faced since the management change. Please know that we are working to address the broken gate and courtyard fountain promptly. Your safety and satisfaction are our top... priorities.
We understand your concerns about maintenance and the recent rent increase. We are committed to improving our services and appreciate your feedback.
We value your residency and would like to discuss these concerns further. Please contact our office at your earliest convenience. Thank you for your patience and understanding