8/14/23
BEWARE!!
PLEASE BEWARE OF SIGNING A LEASE HERE! INFESTED PROPERTY, POOR WORKMANSHIP, UNCLEAN, PERMEATING SMELL MADE ME ILL
I was recently unable to move in to my new apartment on this property due to the unacceptable conditions on my move in date. I cancelled the movers after I realized that I would be subjected to extremely poor living conditions. I normally wouldn't leave such a scathing review but I wanted to warn others as a public service announcement in the hopes that it will prevent someone from... making the same mistake I did. The expectation of decent living standards expressed during the period prior to me signing the lease was not met by the actual and allowed condition of the unit.
The apartment was very dirty. We attempted to wipe down surfaces but they were covered in greasy, sticky residue and there were food crumbs, hair and questionable stains. It looked (and smelled) like there was urine on the bathroom floor and vomit-like substance by the main door. The carpet was crunchy, sticky and hard, covered with debris including different types of bugs (living and dead). The smell was over-powering. Both me and my guest were in the unit for 20 minutes before we had to leave because we both felt nauseous and had headaches. I still feel ill and it's been 24 hours since I left the unit. I am extremely concerned about the presence of mold in the walls and elsewhere. Despite the unacceptable condition of the carpet, there is evidence of painted over water damage in the cabinets.
The AC unit has corroded electrical components, it was manufactured in July of 1993 based on the serial number of the unit. The electrical wiring is in disarray and the workmanship is unacceptable. I am very concerned that this is a potential fire hazard because of the clearly VERY poor standards of workmanship.
GERMAN COCKROACHES!! Within a minute of entering the unit, a German Cockroach fell from the ceiling and landed on my shoulder, crawling all over my arm. We saw many more crawling throughout the apartment while we were there.
I have brought all of these conditions to the attention of management along with my request that they rescind my lease. I hope that they have some compassion and sympathy for me and that they make this situation right because I will not live on this property. It is unacceptable to allow a new tenant to accept these conditions and I can only imagine the conditions current residents are being subjected to.
Review from Apartments.com
7 People Found This Helpful
Property Manager at Kessler Jersey Village responded to this review
Johanna, We strive for continual improvement and welcome your feedback. We appreciate our residents and hope they enjoy living here. We are very sorry that you have not had the best experience and hope to come to a resolution.