8/20/22
Horrible Introduction
I scheduled an appointment to view a unit with an agent. They were late and I decided to do a self guided tour. I was told after I paid for an application fee that all documents must be direct pdf downloads which I unfortunately could not accommodate. Any responses were copied and paste. Plus there was little to no attempt to help me, in which I finally pulled my application. While the property is nice and the everyday staff was great, I would not trust a complex where I can't trust the... management office.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at SkyHouse River Oaks Apartments responded to this review
Thank you for taking the time to write this review; we appreciate hearing your feedback. It is never our intention to provide confusing information that leads to a misunderstanding. In the leasing process we require proof of income to be in the... proper format to insure we can procced with the leasing process. We want all our residents to feel supported and cared for at SkyHouse River Oaks Apartments, so please let us know what clarification we can provide and what additional questions you have. Please contact our office at skyhouseriveroaks@simpsonhousing.com or (832) 730-3914, and we look forward to turning your experience around.