12/9/24
Misleading!!!!!!
I took residence back in 2017 when things were in fact taken cared of. Start of 2020 it started down hill. Roaches are not the only thing you'll notice as an issue, but lack of leadership role in the office staff as most are not competent nor educated enough in their field to care of day to day operations. Their laundry facilities are never cleaned nor working so it's a first come first serve operation. If your lucky enough to have connections, it's in your closet where your clothes would... otherwise be. The pools are usually green because they have issues with the filters that they put a band aid fix on and that is even during the summer months. If you have issues to which you may need assistance with tenants or problems. The phone number they provide for security doesn't work at all, it's disconnected and had been forever.
Review from Apartments.com
Property Manager at Sunset Shadows responded to this review
We’re very sorry to hear that issues with household pests have been negatively affecting your stay with us. We would be more than happy to speak directly and work with you to find a lasting solution to the problem. Please give us a call at your... earliest convenience so we can address this situation for you. We try to fulfill all maintenance requests in a timely and efficient manner. We’re sorry this was not your experience. Please bring these concerns to us in-person at the leasing office to reach a resolution.
