The Abbey At Enclave Apartments

Always roaches despite trapping up my place and constantly calling the pet control. They got into the dishwasher and fried the motherboard so they had to get me a new one.

The new laundry rooms are awful. Washers are always broken, or say they work and take your money but don't even work! We have to use an app and they never get fixed. I had to get my own washer just to wash my clothes!

Nobody picks up the dog poop and the landscaping outside of the main office is awful! It's all sand and... turns into mud at the first drop of rain.

Getting them to do ANYTHING is impossible. I show them I have a renewed rental insurance and they STILL haven't removed the fees from my account! It's been weeks now and I won't be able to pay my utilities because of the fees!

DO NOT MOVE HERE. Read More

This apartment complex is horrible. I hated it from day one. Today, it's day 31 since I signed the lease and day 27 since I've lived in the unit. It's the WORST place I've ever lived.

On the first walk-through of the apartment after signing my lease, I was greeted by TWO ROACHES! One alive and one dead! When I moved in, another roach! The first time I cooked in the apartment (like two weeks after moving in), ANOTHER ROACH ON THE COUNTER BY MY FOOD! Then one night while lying in my bed, A... ROACH ON THE CEILING! These roaches were in various sizes. Also, upon moving in, the apartment had an old smokey odor!

On day 1 after moving in fully, the toilet would fill up fast and go down slowly, but nothing would flush. On day 2, it completely stopped flushing. I called to make sure to request maintenance because I couldn't online. Someone came at the end of the next day. He claimed that I needed to hold the handle down. Why did the toilet stop working again in less than 24 hours? It took THREE DAYS FOR SOMEONE TO FIX MY ONLY TOILET! I called the repeatedly front office and made an emergency maintenance request on the phone but no one came. When I finally was able to get someone on the phone, she made the request but did not make the request an emergency after it was my only toilet in the apartment. I had to go up to the front office 3 times complaining before someone finally showed up around 6 PM after 3 days!!!!!! Then when the guy shows up he leaves a note saying "Don't put paper towels in the toilet" and I never put any paper towels in the the toilet. Here it is after being in the apartment for 31 days since signing the lease, THE TOILET IS NOT WORKING AGAIN! This time I was able to put in a request online, but it's been 22 hours and no one has come to look at my toilet! I've seen maintenance around the complex doing everything else. I have two toddlers potty training so you can imagine the degree of frustration I'm facing with the recurrent issue. I have to leave my apartment and go to a public restroom to relieve myself!
No amount of paint or "stainless" steel appliance can make up for an old apartment complex with old, recurring problems!

Update: It has now been 33 days since moving in and my toilet has broken 4 times! I've called the office several times and no one is picking up the phone. Once again, I am left without a working toilet for an entire weekend AGAIN! Read More

Do not recommend this complex at all. The units were built in the 80's and probably still have the same A/C units. The units do not cool the apartment I rented at all. Several maintenance requests did not solve the cooling issue. These units are roach infested, multiple pest control requests did not eliminate the problem. Dog poop and trash everywhere. No one picks up after their dogs and outdoor cats. There was a murder in the parking lot last summer and no security was increased, gates never... work. No one is ever in the office, answer or returns calls. Read More

The first representative who I had spoken to told me i would get a balcony but when I moved, my unit did not have one. Then, I had issues with the air conditioning. In their townhomes, the airflow does not make it upstairs so during the summer it was exceedingly hot. It took getting the attention of a higher up for them to resolve the issue. Then, neighbors here don't really pick up their dog poop, so it's all over the ground. There's little bugs in the apartments, even after you call pest... control. About the only pro is that for the space you get a semi decent price Read More

I have been here for 4 years on my 4th contract now, the management and maintenance crew are doing great work.
I want to specifically say thank you to Ama and Ana, for your assistance when I asked for. Keep doing the good work.