3/6/24
Office issues
The office is always close never answer the phone is very difficult to get ahold of them. No customer service whatsoever very rude people.
Review from Apartments.com
Property Manager at The Madison on the Lake responded to this review
We're truly sorry for your recent experience. It's concerning to hear our team was difficult to reach and may have come across as rude. This certainly doesn't align with our commitment to outstanding customer service. We aim to do better and... appreciate your feedback. Please contact me at monica@summitapm.com would be happy to answer any questions or concerns you might have.