The Trails at Dominion Park Apartments

I have been living at Trails Of Dominion Park since August 9 2023 and since I have moved in the apartment has not done they part. They have roaches and refuse to exterminate no matter how many times you call the office.There have been countless times of me informing them of things that aren’t working and not fixing my apartment and they have yet to be fixed. I signed a 14 month lease in August and my ceiling fan still has yet to be replaced. I plan on moving out and not resigning my lease in... October. I don’t recommend these apartments for anybody else to live here, they mark off work orders, even though they have never completed them. I call pest control. They never come to be replaced or even put on the Office never answers the phone nor can I ever get an answer out of the office. The Maintance Office never want to come fix anything. It took them three days to fix my air condition and legally. My air condition has to be fixed as soon as I make a call about it they don’t take anything serious. They mark up stuff that they have never even came to check up on. I am very displeased with my few months living here and I don’t ever plan on moving back here ever again. They sit up here and change the policies without informing the residence or including us in the changes that’s being taken. There is no communication between the residence and the office. Ignore the Maintance Office. If this was a five star rating, I wouldn’t give it a star. Read More

Highly recommended!

Maintenance work orders are not a priority here. Today is Sept 27 2023. I’m still waiting for lights in the kitchen since Sept 20, 2023if I had a ladder I would do it myself.
I also have a maintenance service request for peeling paint n chipped paint n mold on the bath tub. Tub Needs to be resurfaced, it’s been painted over who knows how many times. That order was put in on August 27, 2023 a month n still waiting.

So nice apartments POOR MAINTENANCE n POOR communication n respect for Residents... living space when it comes to repairs.
Never been late on my rent n this is my second lease. It doesn’t matter.

But if yo rent not paid by the 3rd

They will come to your door the next day posting on your door. LOL
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On 7/15/2022, I Drove over an hour to get there just to be told that no apartments were actually available. Also, apparently my appointment time was set for their lunch break at 1:45pm. There needs to be better communication between the front office and this website of what is actually available, it's pretty misleading.

I’ve never thought I’d be so disappointed in a business to have to waste my time writing and informing people that it’s so horrible. Do not waste your money here. I’m on my 6th month here and currently breaking my lease which cost almost 2k and it will be well worth it!! When I first moved in the apt was invested with roaches, I deep cleaned the whole place because it was obvious the complex didn’t do it when the old renters left. There were old crusty napkins shoved in a drawer in the... kitchen also. Disgusting. Parking is very limited, trash everywhere in the parking lot and areas you could walk your dog, ac was broken in the middle of June for a whole week bc staff is poor at communication and lazy. Oh not to mention I’m pregnant and they knew that. Always someone rude and unhelpful when my call is answer (most of the time sent to voicemail) If you leave a voicemail don’t expect a call back. You have to follow up on everything. You have the option to pay rent on an app and there are always different fees that are not explained. Rent is a different price every month and it makes no sense and when you call someone about it they don’t explain anything!! You get random letters on your front door saying you owe money with no sort of explanation when you pay your rent on time and in the correct amount. The worst and most dirtiest place I’ve ever rented from. Read More