1/2/25
Think twice before moving here.
If you must live here, choose a unit on the newer side. I live on what appears to be the older side: silverfish, missing hardware, rats, rusty landscaping, trash on the grounds, piles of dog s**t, faulty appliances. It doesn’t exactly look like the website. Absolutely tour your unit before moving in. I moved 1300 miles to live here, sight unseen. Mistake. Was given no tour, no orientation & I’ve had to submit roughly 15 maintenance requests in the two months I’ve lived here. Have to resubmit... maintenance requests multiple times before anything is completed & there’s no follow-up from management about them. Also, watch for fees tacked onto your rent that don’t seem to be optional, like trash valet and processing charges for using plastic to pay your rent. (They don’t have auto pay here, which is insane in 2025.) Just now I discovered my tub drain doesn’t close for baths & for the 3rd time in two months there’s no hot water tonight. I absolutely regret moving here. Use caution!
Review from Apartments.com
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Property Manager at Tuscany Apartments responded to this review
Thank you for sharing your honest feedback. Please be assured that your satisfaction is very important to us. We would love the opportunity to further discuss so that we can thoroughly work through all your concerns. Please call Resident Relations at... 402-391-7900 at your earliest convenience so we can discuss.