1/29/25
Discriminatory Behavior is unacceptable.
First and foremost, I would like to say. Thank you Ms. Noemi for your discriminatory behavior towards me and my family. U have no only demonstrated poor behavior but u have pushed us into our destiny. I am proud to say that my family and I have been approved for bigger and better. There is always a blessing awaiting u… whenever evil people try to block u. She has tried everything to delay me moving forward moving into this community although I qualified. I have spoken to the other manager... multiple times about her behavior. All he did was pretend he wanted to help. But did absolutely nothing. Even screen my calls….Noemi if my memory serve me correct….. When u worked over at the arbor Wayforest in another low income black community u had the same disgusting behavior. Yes! I know exactly who u are u…. U are unprofessional, lazy, and complacent about a job u sign up to do…… I witness u ask every single person in that office for help with my profile. And to this day it’s still incomplete. I can’t believe this is someone who brags about having 20 years of experience but behaves this way…..I am still waiting to see what will the hire ups do about your behavior towards me….I have also spoken to several residents who told me how rude and unprofessional y’all are whenever things needs to fix. Thank u Jesus for protecting me and mines from such negative energies. I went as far as to write a letter to there corporate office… I pray to god that something is done about her disgusting behavior towards me and my black family!!!! Do not rent here…..they will smile in your face…. Don’t be fooled.
Review from Apartments.com
Property Manager at Villas at Colt Run Apartments responded to this review
First and foremost, I want to acknowledge and sincerely apologize for any experience you had that led to these feelings of frustration and disappointment. It is never our intention to cause distress or create a negative environment for anyone, and I... truly regret that you and your family feel this way.
I assure you that we take all feedback seriously and are committed to fostering an atmosphere of respect, professionalism, and integrity. I am genuinely sorry that your interactions with Ms. Noemi, as well as with other staff members, did not meet your expectations or our standard of service. Please know that your concerns regarding her conduct and the handling of your application will be thoroughly reviewed.
Additionally, I appreciate your taking the time to share your experience with the corporate office, and we will ensure that all necessary steps are taken to address the issues you've raised. We are continuously working to improve our community, and your feedback plays an important role in that process.
Once again, I apologize for the negative experience you have had, and I hope that you and your family continue to move forward toward a brighter future. If there is anything else I can do to assist you or if you would like to discuss your concerns further, please do not hesitate to reach out via email to info@cypressgardensapts.com. Thank you.
