Weston at Copperfield Apartments

I’ve lived here only for a short time. New management started right after I moved in. At first the old management made things very irritating. They never sent me the link for the parcel lockers and it took them almost a month to get it working even though i had a package inside. I also paid for a gate key, which didn’t work for a better part of the first month until i went in with a stern attitude that im paying for services that i am not receiving. I was also told at signing that my appliances... were going to be new since i have and “upgraded unit”. Even though mine were at move-in.. neither one of my washer/dryer worked and i had to get them replaced but they replaced them with old appliances. Turns out that the w/d is their “biggest issue” due to budgets?? And when my washer was installed, the maintenance connected the hot and cold waters backwards so when i select “cold” water, it’s actually hot. I could change it myself but i am not strong enough nor do i have the tools to do it myself. They ask you to do a walk-through and fill out a form as to address any issues.. but nothing i noted has been fixed including the fact that most of my outlets in the kitchen don’t work. Which is my main reason for choosing this unit at these apartments- the larger kitchen. The maintenance seems lazy. Whoever is supposed to collect the trash, doesn’t do it as often as they should and I’ve seen the same trash sitting by a downstairs neighbors door for nearly 2 weeks. This could be the reason for the bugs other reviews have mentioned, though i haven’t had that problem in my own unit. I’m not a complainer, and especially when i don’t see that my “complaints” are being addressed. I guess I’ll just write poor reviews and maybe my concerns will be handled. Read More

NOT Recommended if you want safety and money's worth. Apartments infested with cockroaches. My apartment flooded and I had to clean up water/damage and report to MY insurance. My car was vandalized - all four tires/rims stolen leaving my car balancing on two cement blocks. Gym has no AC. Pool is under maintenance - no swimmable conditions. Gates are always open which causes major safety concerns. Trash is always piled high. Hallways leading to apts are dirty and now with the trash cans -... more bugs! New Management is rude and NOT helpful, at all. Does not take accountability for their negligence. Read More

Location is great , schools not sure since I homeschool my kids, the pool is always opened and well kept, the gym as well . Loved how they have a locker room for packages which is so convenient. The staff before was okay this one lady had heavy attitude but other than that I would have liked to continue to renew my lease but it increased. Maintenance was always on it when it came to repairs . The cockroach problem there was a few when I moved in but pest control took care of it . So I haven’t... seen any of them. Read More

The management is rude, arrogant, pretentious, and money hungry. I've gotten a lawyer involved because they tried to charge me to replace an entire carpet that was "unsalvageable" with not even a water spill on it. It's loud, dirty, fake, and in a bad part of Copperfield. Save yourself the trouble, this place is honestly the worst.

Lets start with the fact that the apartment I was originally supposed to move into was ROACH INFESTED. During the walk through I saw nothing, even while dropping off 2 boxes I saw nothing wrong. That evening I stopped by to drop off more, and roaches were EVERYWHERE on EVERYTHING in EVERY ROOM. They were even stuck to the tape on the boxes I dropped off a few hours earlier. I told the office the next day and they said they'd get an exterminator, turned out the exterminator was the maintenance... guy with a can of raid! The problem was so bad my move in was delayed 4 days, I demanded a different apartment. They downgraded my apartment and had me pay the full rent on that unit even after not only downgrading me, but also losing 2 boxes of my belongings due to the infestation. Upon my moving out in May, I receive an invoice from them for over $900! $708 of which was for replacing the carpet, carpet that only needed to be cleaned in which I would have had no problem paying for. I asked Joana the assistant manager for the bill several times before she sent it and after reviewing it I find that the apartments up charged me $70 on top of what they were charged. If I had not insisted on seeing the bill, I would have had to pay that extra $70! I also asked the life span of the carpet and when was the last time the carpet was replaced before me moving in, she said 4 years but doesn’t know the last time it was replaced but says I have to pay for it regardless. I escalated it to the regional manager, and she has yet to respond to any of my emails that I have been sending every week going on 3 weeks now! I am still fighting with these people!! MAKE SURE YOU REVIEW AND ASK PROOF OF EVERYTHING. My friend is paying $30 for trash fee and its not even valet. They look nice but staff is HORRIBLE. Read More