8/13/22
Ridiculous
Drove cross country to pick up keys before they closed the office for the weekend. They decided the apartment was infested with roaches, so attempted to clean and prepare another unit for me. I was told to wait for a call from management. At 630 no word. All the offices are closed. Until Monday. MONDAY! I'm in my car until Monday. ALL of my belongings are being delivered Sunday. To where, I don't know. Second guessing my choice of apartment selection. ??
Review from Apartments.com
Property Manager at The Oaks Apartments responded to this review
I do apologize for the inconvenience this might have caused you. We accommodated the best way possible for you to move in on Friday. Once again our apologies for any inconvenience this might have caused you. If you have any other concerns please do... not hesitate to reach out to me. We look forward to having you as part of Our Community.