10/25/19
Horrible experience living here.
Got towed WITH a parking tag....They did release the truck with no charge but it was my responsibility to go and pick it up and go back and forth between the tow service and complex over why they can't bring it back where they towed it from. This complex is more focused on making money on covered parking than providing parking for the tenants that don't care for it. It's been a week now and not even a response from the management team regarding this incident (after emailing and asking for a... call). If you have guests they have a section for visitors and good luck finding an open one. I've been in customer service for years and this is not the way to do business. I don't even feel safe sleeping here anymore knowing I may wake up with my truck missing again. Very Disappointing.
Review from Apartments.com
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Property Manager at Stonecreek Apartments responded to this review
On behalf of Stonecreek we deeply apologize for this grave inconvenience. Please be sure to submit a formal complaint to https://karyamanagement.com/contact/ and our staff will work as soon as possible to solve your concerns.
Thank you