11/8/22
Parking is a MAJOR issue
This complex does NOT have enough parking. If you arrive after 6:30-7pm, be prepared to have to park far from your apartment if you can even find a spot. Instead of actually addressing the problem by creating more parking, management is now requiring guest cars to be registered or towed. How incredibly frustrating and inconvenient. Also, the pool area is unsafe. The tiles around the pool are incredibly slippery. In the hour we were there to visit, three people fell. No one was running, either.... The tiles are so slick! And one final note, corridors are overrun with spiders. My family member constantly gets spiders inside their apartment too. Pest control needs to be stepped up.
Review from Apartments.com
9 People Found This Helpful
Property Manager at Hawthorne at Bay Forest responded to this review
Dear Valued Resident,
Your feedback is very valuable to my team and I here at Hawthorne at Bay Forest. I truly believe that as part of our commitment to offering the finest customer service, we can learn and grow as a community now that this concern... has been brought to our attention. I would love to schedule a time to sit down with you and further discuss your concerns. We care greatly for our residents and want all amenities to be enjoyed. We have connected with our maintenance team and have ensured that are all aspects of our pool are working properly. Please let me know when you are available. I can be reached at (281) 248-8617 or hbaymgr@hrpliving.com. I hope to hear from you soon.