Neuhaus Lake Worth Apartments

The same company that offers $1,000 resident referrals will nickel and dime you on fees for small things in order to syphon money, I guess to pay for those referrals. ONE day after my insurance expired in their system (it never lapsed) all I needed to do was send over my policy renewal but instead I was charged a whopping $50, I have had to literally call more than once for just about everything...but I guess the only time there's a sense of urgency is when you can swindle money from people. I... can see why they need referrals so bad! Read More

Absolutely love the amenities! They host great resident events and the gym is HUGE! Amy and Marisol in the office are accommodating and communicative.

I have been staying here for 4 months. The initial sign up process is a piece of cake but once you move in that’s where the magic happens….my toilet has backed up once a month since I’ve been here, due to some type of construction errors and when this happens you will have to wait DAYS for the front office to approve the order for it to be fixed. Also note that every unit has hardwood floors so if you have considerate, rowdy neighbors and you work from home, you will be disturbed. When I asked... the office to do a courtesy call I was given a speech about how I live in apartments and the neighbor deserves to enjoy his apartment. Also if any plumbing problems arise and you are in a downstairs unit, you are at the mercy of your upstairs neighbors to not use the particular restroom until the problem is fixed. Of course mine never complies so each time I’ve been left with a tub full of poo…while he gets to enjoy his apartment. It feels as though when you have an issue you are bothering the office and getting on their nerves, so if your unit doesn’t have any problems you will more than likely enjoy your stay but if problems arise, the conflict resolution is below the bare minimum. Read More