3/1/25
Verified Renter
I’ve lived at Marina Bend at Clear Creek for some time, and while it is an affordable option, the living experience needs improvement. Noise is a major issue, with inconsiderate neighbors above and next door making excessive noise at all hours. Better insulation or enforcing quiet hours would help.
The lack of amenities is disappointing, with little effort put into enhancing resident spaces. Maintenance is another concern—service requests take too long, and repairs often seem poorly done due to... a lack of knowledge or training. A more skilled and responsive team would improve resident satisfaction.
Instead of prioritizing actual improvements, management seems more focused on making the leasing office look high-end. I hope they shift their attention to practical upgrades, such as soundproofing, functional amenities, and a better maintenance system. These changes would make Marina Bend at Clear Creek a much better place to live. Overall feedback and constructive criticism is
Review from Apartments.com
Property Manager at Marina Bend At Clear Creek responded to this review
Hi Travis.
Thank you for sharing your feedback. We sincerely appreciate your honesty and take your concerns seriously. We understand that noise disturbances can be frustrating, and we will continue to explore ways to address these challenges,... including reinforcing community policies regarding quiet hours. Please reach out to us at (832) 558-4990 when you can so we can address this situation directly.
Regarding amenities, we value your input and are always looking for ways to enhance resident experiences. While some improvements may not always be immediately visible, we do take resident concerns into account when planning future enhancements.
We are also sorry to hear about your maintenance concerns. Providing timely and effective service is a priority, and we will review our processes to ensure requests are handled more efficiently and thoroughly. If there are any outstanding issues with your home, please reach out to the office so we can assist further.
We appreciate your residency and hope to make improvements that positively impact your living experience. Your feedback helps us grow, and we encourage you to share any specific suggestions with our team. Have a great day!
