Saratoga Apartments

I lived in Saratoga from May 2023-June 2024. I noticed upon viewing that they did not keep up with the care of the corridors. The pavement leading up the apartments were filthy. They never tried to get it power washed or anything. Racoons were climbing up the stairs digging in the trash and pooping (which was left). The apartment inside was initially nice yet began to fall apart after a few months. Maintenace request get ignored. My dishwasher remained broke half of lease with the maintenance... team putting in "work order completed. My AC unit during summer months even at 69 degrees felt like we were living in a sauna! This caused my electricity bill to be incredibly high! Maintenance came and checked it out and stated nothing was wrong. The last 4 months of my lease I began to experience a roach infestation with broken promises that the exterminator would be out every Wednesday to spray. He came once and I never seen him again despite getting my name and unit added to the lease. The roaches were so bad when I cut on the lights groups of them scattered. BIG, SMALL, ALL!!! I talked to a neighbor that just moved in and she was having the same problems with roaches despite being there only a few months. when I bombed the apartment there was roaches even climbing on the ceiling!!! I could not cook a meal in my action the last 4 months of my lease due to the infestation. I pretty much got rid of most of my belongs due to the fear of taking roaches to my new apartment community. I had to ceased guest due to the embarrassment of roaches crawling up the walls frequently. And yes, I kept my apartment very neat!! Guest parking is terrible so you might want to rent a garage to ensure guest cars aren't towed. The Valet Trash service would sometimes skip over picking up trash despite it being in the trash bin provided. They gym stayed having broken equipment. DESPITE this, the apartment community was very quiet. no loud music or disturbances. The Office staff (Jared) seemed to be the only one that gave accurate answers to your questions without attitude. They enforce things when it's convenient for them and bounce back with different answers among them. Meaning one person tells you this and the next person tells you something else. I would advise not to be easily persuaded by the "upgraded" finishes in these apartments and let the dirty pavements be your first indication to look elsewhere. Read More

I really love these apartments great office management! Joe the maintenance guy fixes everything perfectly and promptly!

I've been here a couple of years, so I'll try to be fair and cover important things to think about when looking here.

The Good: Very pet friendly; one covered parking spot with each apartment; relatively quiet in the back buildings; package room is good (when UPS/Amazon/USPS use it!); convenient location to shopping/gas

The Bad: Poor lighting on the grounds (60-70% of lighting is out); trash constantly overflows even though it is picked up 3x a week; no recycling available (one dumpster... supposedly, but it's always full of trash); maintenance is sporadic at best - either showing up at 7am or just closing your requests without a peep - no note to let you know if they have shown up, either; HVAC units "work" but are old and sub-standard for the apartments and air filter is basically for show; office always seems closed; gates rarely work; pool renovated but zero shade; property "laundry room" consists of 3 of each machine; first floor patios have no privacy/protection (i.e. no railings); bottleneck at entrance with people coming and going; poor lighting in apartment bathroom(s); hope you like hardwood floors because it is 80% of the flooring for first floor apartments; poor drainage when it rains

The Ugly: FEES! FEES! FEES! - be prepared to pay an additional $150+ in fees beyond the rent, and you can't opt out of any of them, including a "technology package" that is more expensive than paying any provider; landscaping anywhere beyond the front and around the pool is horrible, very little grass and a lot of unsafe areas (roots, pipes, and wires sticking up); people racing through the parking lot and up and down the street at night that has the only entrance/exit (which has zero lighting to see pedestrians, also); management is all about the dollar, raising rents drastically (avg. $300 up) last year for everyone "because they could" but no new benefits for the average renter, and they also won't work with you concerning rent payments should you need an extra day or two (late fees and eviction notices even if they know in advance)

Overall, they are decent apartments but you can easily do better cost-wise with the same/better amenities. For the cost, they should have in-unit washers and dryers at least, and more modern HVAC units. Read More

I love my apartment it really beautiful and love it

The microwave stopped working more than two months ago. Every time I contacted the office, they said that they would order a new one and would be replaced next week. however, two months passed, nothing has been done. The apartment is old and a lot of things do not work.