6/7/24
Don’t move here
My car was broken into, and someone attempted to break into my apartment. They lied about $500 off the first month's rent and handed me a broken key fob on move-in day, then tried to charge me $10 for the battery when I brought it up.
Throughout my year-long stay, they tried every way to milk money out of their tenants. I paid rent on time every month, but when I was a few hours late one month, they charged me $200. They claimed they couldn't waive the late fee. When I tried to resolve this... issue they ignored my attempts to contact, tried to avoid speaking to me in person, and tried to lie about different things. This is the same treatment I have received every issue I have had. I gave lots of grace in the beginning but If I had known what I would go thorough this year at this apartment I wouldn’t have let it go so easily. If you are thinking of moving here you may as well just stay at the budget suites because people from there jump the fence, break into cars, and break into/attempt to break into your apartment. Look over the reviews of the past 8 years and you will see a history of cars and apartments being broken into. I wish I looked harder at those reviews. Multiple tenants have contacted the office to make the apartments safer and no progress has been made. On top of the exterior problems the inside of the apartment when we got it was not fully cleaned, old laundry was still in the laundry room, the floor had yellow stains, and the bath was still wet and we couldn’t shower for 3 days. the floor is cheap, it is not the nice vinyl they have in the office it is essentially a large sticker that is virtually impossible to clean.
The office staff are liars, rude, and intentionally ignore your complaints to keep the illusion of this apartment being high quality
Review from Apartments.com
Property Manager at Vista 121 Apartment Homes responded to this review
Thank you for sharing your experience. Our professional team strives to provide residents with prompt support, well-maintained apartment homes, and a community that offers peace of mind. We regret to see your comments to the contrary and would like... to speak with you about your accusations. Resolving your concerns and ensuring you have a good experience are priorities, so please call or stop by the office when you can. We look forward to hearing from you.