4/4/25
Poor build quality and even worse Management
This is hands down the worst apartment complex l've ever dealt with. The build quality is absolutely pathetic--our master bathroom has mold that management refuses to address, the doors don't latch properly, and the windows don't even lock, which is a serious safety hazard. It's like they cut every possible corner when throwing these buildings together.
But the real disaster is the management. Not only are they completely unresponsive, but they also handed our mail key to a random, unrelated... tenant and then had the audacity to refuse to give us our mail! That's not just incompetence--it's negligence.
The so-called "amenities" are a joke. The community grills had been broken for months with no communication or signs indicating they were out of order. It's clear that once they have your money, they couldn't care less about maintaining the property or addressing tenant concerns.
Save yourself the stress and find somewhere else to live.
Review from Apartments.com
Property Manager at The Darby responded to this review
We are genuinely disheartened to read your feedback which certainly doesn't reflect our typically high standards and goal for an outstanding living experience. Thank you for the heads up about your concerns about maintenance in your apartment home,... as well as the interactions with our team. We want you to feel you can rely on us each and every time we chat, and it seems we have some work to restore your confidence. Please feel free to connect with our customer experience team at residentrelations@liverangewater.com so we can look into your comments immediately.
