7/3/24
Do not lease here.
These apartments are overpriced, cheaply built (with s fauxfinish), walls are paper thin, infested with cockroaches despide being charged every month for "pest control" The management made the poor decision of trying to charge me for 7500$ for some supposed damage I made to a building despite there being absolutely no proof of such damage ever occurring. They try to come up with ways to exploit their existing residents to make up for the vacant units. This place is in no way "pet friendly" all... they have is rocks, cement and faux grass for the grounds. No legit grass whatsoever. The air conditioning units are tiny and are too small to cool each unit effectively. Their maintenance will show up to your apartment randomly and without notice (total violation of privacy). The locks for the doors are operated thru an application that is buggy and it takes forever just to get the door unlocked. My personal truck has been keyed, broken into, and had taillights busted. Idk who would do such a thing or why but it has happened. I've had things in my apartment just randomly go missing and I've had complete strangers that have attempted to come into my apartment but were stopped by the dead bolt because I was home at the time, but they were able to unlock the door somehow! So if I wouldn't have been home they would have been able to enter! I think they were ex tenants. The gates that keep the place secure only work like 75% of the time. Oh and the price that they advertise is not the price you will pay every month, add about 200$ to the advertised price and that will be what they actually charge you every month. It was a big mistake to sign a lease here and I'm warning you not to make thr same mistake I did.
Review from Apartments.com
Property Manager at Monaco responded to this review
Thank you for your detailed review. We're sorry to hear about your negative experience. We take these concerns very seriously and would like to address them. Please contact our management office directly so we can discuss these issues and work... towards a resolution. Your feedback is valuable in helping us improve our community.