The Ranch at Sienna Apartments

I have been here since 2018 and this most recent change in management is awful. I was charged $1000 to transfer to another apartment but when I got into the apartment, the refrigerator was filthy, the vent over the AC unit was covered in dust, the floors had all kind of debris and dust. The hot and cold connection was turned off in the apartment and was too tight for me to turn on. It took them a month to tell me there is an apartment available in which i had to contact them and they... increased or changed the rent from what was originally quoted to me. I had an original transfer date and had to change due to two deaths and scheduling conflicts and was also told if i changed my move date, i would be charged a fee. I was very happy until management changed recently. I am diligently seeking to move out of this property as soon as possible into a house. I was told that had to pay 85% of rent even if I am moving into a house. Ridiculous and horrendous. I do not trust them at all. I will tell anyone interested, do not rent from this property at all. It is not worth it. Read More

THE WORST EXPERIENCE EVER! Beware and be expected to pay double for water and sewer, and if they are asked to fix anything, you are met with attitude! NEVER AGAIN

Management changes constantly. Forget getting a response to your phone or email messages--it doesn't happen. You can't go up to the office to speak with someone. There is a note on the door stating no one may enter without appointment. When you call to make appointment, no one answers the phone ("please leave a message"). However, they won't call back. I have no running water in my kitchen sink, and have been trying to get someone to call me back for 2 days. Not sure what's going on here.... Maybe we have a ghost management. Read More

For the most part the community is good. The office staff are helpful and it works out pretty well. The added extras like the postal store at resident cost and the valet trash irk slightly. It boggles the mind that the office building was planned and built without a post room and the houses were built with no areas to keep a bin outside. this leads to people making a mess.

the only thing that is a "problem" for me is the trash. The policy for the trash (valet) is, lack of a better word, stupid