4/8/24
Great location, quiet complex BUT…
These apartments are in a great location because there’s no crime and it’s very quiet but I have had a pest problem for about 5 months now. They send in pest control to spray but it has gotten worse and worse. I cannot use my dishwasher, pantry and now oven because there are ROACHES infesting these areas. I have emptied and cleaned everything I can think of and they’re still here. Management says they care but they send in the mediocre pest control and say they’ll do a building clean out but... then go radio silent. I’d love to stay but at this point, the pest problem is a health hazard.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Villas at Sienna responded to this review
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration caused by the pest issue you've encountered. Your comfort and satisfaction are important to us, and we regret that we have fallen short of meeting your... expectations in this regard. We are actively working to address any issues within our community and are always committed to finding a solution as quickly as possible. We understand the urgency of the situation and take your feedback seriously. Please reach out to our Community Manager directly at pm.villas@syncre.com at your earliest convenience so that we can address this matter promptly and find a solution that meets your needs. Your satisfaction is our priority, and we appreciate the opportunity to address your concerns and improve your experience with us. Thank you for bringing this matter to our attention.