Barrett Creek Apartments

New owners. I Like the quick repairs to my unit. Office staff is super helpful. They got rid of never used laundry room and put in a nice exercise room. My favorite is all the new lighting under the carports.

It is is a nice property. The parking lot is well lite at night. The place has been upgraded and a very nice community. The have new grills, security system, gated access, new playground, freshly painted and so much more. You could tell the mgmt takes pride of this community.
The staff is so friendly. I highly recommend this place

The property gets sold every couple years, each new company comes in and fixes things nobody asked for while finding creative new ways to increase rent. My rent is $500 higher than I was paying 2 years ago.

They replaced all the window screens with screens that don't stop bugs and our cats could just squeeze through the large gap. So we have to rely on the bad air conditioner that can't keep up with the poorly insulated apartment.

They just recently started to make us pay for an overpriced... tv/internet package that is extremely limiting. No wired internet, no custom router settings (can't host Minecraft servers without port forwarding). It is the reason I'm writing this review because I can put up with annoying stuff but having to pay for 2 internets to get basic features is ridiculous.

They want is to have maintenence come out every 3 months to replace the air conditioner filter. I can do it myself, just automatically drop one off at the door and don't make me remember. Plus they often ignore maintenence requests on their website, you have to call them in.

The other really big annoyance is they have rules about noise at night but they refuse to enforce them. Over the years we've had 4 different problem neighbors who regularly would blast wall shaking music into the early morning and there's nothing you can do but maybe call the police and get 15 minutes of quiet until they just turn the music back on. Why have rules on the lease if they aren't enforceable? Read More

Apartments weren’t bad for the price when we moved in and maintenance wasn’t that big of an issue with old management. But now they want to raise rent several hundred dollars and not change anything to make it worth it. They force you to pay for cable and trash service no one wants. Maintenance doesn’t come when requested and they mark the case as resolved when they really are just ignoring your concerns. Dumpsters are constantly overflowing. Gate hasn’t worked since new management took over.... Not the worst place to live but definitely not worth the price. And the apartments don’t look how they do in these pictures by the way, it’s all filters and slick camera angles. Read More

Outside is amazing. Inside, not so much. Apartments are run down. Even the updated/upgraded units. The office staff need customer service training. Dog poop, unleashed dogs and restricted breeds everywhere. Bugs. Ants everywhere on the property. Broken down vehicles that have been sitting forever. Tenants have visitors on weekends and they park where no other tenants have spaces. And parking spaces are very limited to begin with! The security gate has not worked since Madera took over... property management. They charge way too much for what they offer. My advice, spend your hard earned money elsewhere. Read More