2/10/25
Ridiculous Charges Upon Move Out
Hi This is very poor and bad mgmt, they handle move out very badly. They never repair the damages timely. Workmanship is very poor in terms of paint quality, cleaning etc. They will charge you upon move out without your knowledge and send you invoice to pay them. I tried explaining multiple times and provided proofs of the tickets raised, water leaks into house during rain etc they did not listened to any of it and forced me to pay the balance. Aprtment was handed off by me to them in neat... conditions, I have the video and they do not agree to it.Very very poor customer treatment apart from usual stringent community guidelines. Not friendly community guidelines at all.
Review from Apartments.com
Property Manager at Villas Of Preston Creek responded to this review
We strive to provide an outstanding living experience, including our dedication to the highest level of maintenance and service to our residents. While we appreciate your feedback, we unfortunately are unable to locate your name as a current or past... resident at Villas of Preston Creek. We highly encourage you to reach out to our Leasing office to report any complaints or issues. Thank you, Villas of Preston Creek (469) 240-5617