6/16/21
Filthy at move in
Today when I arrived at the apartment I came in to an absolute filthy Dead in living bug infested apartment. First off the dishwasher had standing water and chunks of unknown something sitting in the bottom of it. The air filter for the air conditioning system was so dirty and had so much dirt in it that when I opened the intake cover the filter fell out and a cloud of dust and whatever went everywhere. It was definitely false advertising if you use pictures on the website to get an idea of what... your apartment will look like. There’s no microwave no stainless steel in the kitchen, if you think you’re gonna have counterspace think again after you have to go out and buy a microwave. They were dead bugs everywhere and turns out they’re living bugs everywhere. There’s water damage in kitchen drawers there are dead bugs in kitchen drawers and chunks of unknown substances inside the kitchen drawers from the last tenant. All in all I wouldn’t suggest this place to my worst enemy. I’m glad that all of my household goods are at least a week behind me before they’re going to get here, seriously reconsidering and thinking about moving somewhere else even though this is a new lease.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Mission Rockwall responded to this review
Thank you for sharing your feedback as a new resident. We deeply regret to hear that you're so dissatisfied with your new home in such a short time. Everyone wants their home to be clean and functional, and we take your feedback seriously. We're... eager to remedy your concerns as soon as possible, so will you please call or visit the office so we may assist you? We hope to connect with you soon, thank you for your time in advance!
