12/18/24
Verified Renter
The longer I live here the worse my reviews become. It's a decent apartment and the area is fine, but the rules are ridiculous. There's no gate code so visitors must call to be let in. Super annoying when my babysitter comes by 3-4x a week. The back is almost always broken. Your car WILL be towed by the scummiest company in town and it will cost $300 . Left a trash bag on my doorstep for a few hours while I finished cleaning and got a fine but they can leave old appliances sitting in the parking... lot for months. There's so many bugs- silverfish, centipedes, ants, and roaches (saw 2 my first week here). Staff is awful. Incredibly rude, woke up my baby by banging on my door at 10pm bc she thought her pizza was delivered at my door (was the neighbor down the hall). Neighbor kept taking up 2 spaces for his little BMW. I complained and sent pictures bc parking is limited back here and they said *I* needed to confront him bc "they didn't know who owned it" (all vehicles are registered).
Review from Apartments.com
Property Manager at Las Brisas Apartment Homes responded to this review
We appreciate your feedback and are sorry to hear about your experiences. We strive to maintain a comfortable and welcoming environment for all our residents. We understand your concerns about the rules, visitor access, and pest issues. We would like... to discuss these matters further with you to find a resolution. Please reach out to us at 1 512-310-0600 or lasbrisasmgr@willowbridgepc.com at your earliest convenience.
Sincerely,
The Las Brisas Management Team