Costa Bella Apartments

Lived here for over a year and even got a larger unit because we are expecting. This place has gone down the drain, no working dishwasher, they "upgraded" before we moved in but they did it so fast we have loose outlets, some molding that is still the old color, peeling paint in both bathrooms, not to mention the floor is so thin that we can hear our upstairs neighbor every weekday morning at approximately 630, I work nights so this sucks. The tipping point to giving them 1 star was when I went... out to my car and we had a lovely little note that stared because my registration is expired they will tow my car. Excuse me? Why is it any of their business what condition my car is in, not to mention they don't have parking permits on their cars so it's the property that is allowing the tow company to come in to tow their own residents car. They nickle and dime you for everything, even though most of the "amenities" don't work. They have smart rent but it took 4 months to get access, this is also supposed to work with the community gates but one gate is broken and the app you use to get access doesn't even work, that doesn't stop you from getting charged monthly for it though! Then the mailboxes have been broken into several times with a crowbar and the cameras they have are so low quality that they don't catch anything. For what they charge its just not worth it, find a better complex or rent a house. Read More

The new company that now owns this property (bought by them over a year ago) has been nothing but a headache to deal with. Having to call every day for the same problem and being told different things from different people is frustrating at best. The gates havnt worked for 2 months now, and the prices have only gone up. AND NOW THEY ARE THREATENING TO TOW THEIR OWN RESIDENTS CARS.

Do not rent here. they will make your life a living hell. now we are stuck here for over 6 more months... and can... not get out Read More

Good apartment, but just another reminder that even decent apartments now are rife with corporate greed.

Apartment location, condition, and layouts are all excellent; a little pricey, but that's anywhere now. Apartment staff is very friendly and as helpful as they can be.

Unfortunately, the apartment staff seems to have absolutely no authority, so their help is essentially just telling residents there is nothing they can do about anything. Not their fault, just another example of a cowardly... corporation (GVA) hiding behind human beings that have to take the brunt of the frustrations from their tenants, while they rake in unethical amounts of money.

When I resigned my lease, there were categories of improvements GVA would make to my apartment. When i went to turn in my application, the front office had never heard of any of these offerings, and put in a "request", that I have not heard anything about, a month later. So, they lie. Not really much wiggle room from them there. If they are so busy that they can't do what they say they are going to do, lower C level pay and give it back to the people paying them their unethical salaries.

My dryer has not worked for about 3 weeks now (3rd ticket put in for this). I put in a ticket 2 weeks ago, and was told that due to a busy schedule fixing A/C, I'd need to be patient. Completely understood, only so much a short staffed group can do, and no fault on them. However, when I stated I shouldn't have to pay for a dryer (and subsequently, a washer I can't use without the dryer or a clothesline), I was told there is nothing the apartment can do. Apparently GVA is struggling for their $45/month.

If you decide to move in here, you'll receive a nonnegotiable smart device package for about $35 a month. These devices are pretty old, and have little to no support from the company that sells them (Alloy). Lived here for a year now, which means i've paid $420 dollars for devices I don't use. I can get a smart thermostat/smart lock/and the 2 smart light switches that come with it for way under $420, for much much better product. But of course, the company before GVA probably massively overpaid to enrich their fellow corporate scum, and now have to pillage the average person's wallet to pay back their poor financial investments. If the devices have so little support, how can the apartment guarantee these devices are getting the proper firmware/software updates to ensure no one is hacking into your home. Read More

We have a spacious three bed room apartment with two garages. The environment is quiet, clean and friendly. The maintenance is good. The location gives you immediate access to shopping and major highways. Very pleased with our choice.

My boyfriend and I were looking for a new apartment after we both graduated from Texas State University. We were looking for an apartment in The north side of San Antonio that was spacious, had a pool and weight room, and a patio or balcony. We got everything we wanted when we chose to sign at Costa Bella. Besides having all 3 necessities, it had a unique floor plan that no other apartments that we toured had. You can walk around the entire apartment without having to turn around and back... out of a room. The apartments are far apart from each other and has beautiful green areas in between. Costa Bella sets itself apart from other apartments in the area. I think we have found our home. Thank you Costa Bella and Apartments.com Read More