Legacy Heights Apartments

Once you sign that lease the only thing management is concerned about is collecting your rent and do not care about you as a resident. I have had so many issues with this property after only living here for 3 months. The rooms are so run down, many amenities are broken, the landscaping and grounds look horrible, the gates are constantly broken so we have had cars stolen, windows shattered, and things stolen from the yards and balconies. Maintenance is questionable. There is nothing luxurious... about this apartment. All those good reviews you see on here from a few months ago were all posted on the same day, they are fake! This place is way overpriced for how run down it is. There is nothing luxurious about it, do yourself a favor and look elsewhere as you can get something so much nicer for the same price. They also screw up the rent amounts and fees each month which is super sketchy, I constantly have to bring it up to them because they try and overcharge. I so wish I could rewind time and never have moved to this place, it has been nothing but a headache. PLEASE do your research and stay away from Legacy Heights. Read More

I would give this place zero stars, but obviously that isn't an option. Since the day I moved into this place, it has been nothing but an issue. If you have a maintenance issue, don't expect anything to happen anytime soon. You can submit your maintenance request on their portal, but it doesn't receive a response unless you physically walk into the leasing office and ask about it. And even at that point, you may still not get any action taken. All they tell you is that there has been a change in... maintenance and they're having issues or the truth will come out and they will tell you that they currently don't have a maintenance supervisor. Which honestly shouldn't be the response any resident should receive. I've seen a total of about 2 maintenance workers zipping around in their golf cart, but nothing ever seems to get fixed. There are a multitude of lights out throughout the complex as well as issues with the gates in and out of the complex not working or not working properly, which to me is a definite safety concern. It's great that they allow pets, but there are no consequences for tenants who don't pick up after their pets. I've seen one tenant let their dog on their patio to do it's business, then sweep the poop out into the grass. In what world is this okay? And I'm not talking just a one time poop. Like a weeks worth. I have neighbors that have no respect for anyone else as they decide to slam doors and scream obscenities at each other late in the evening, but apparently this is acceptable as well. One of their main amenities is a BBQ lounge with grilling stations which haven't been operational in the time that I've lived here. And "newly renovated" means they spray painted your apartment and didn't tape anything off in the process. You will find paint overspray on everything, including appliances.

If you're looking for a place to live in San Antonio, keep looking. There is nothing LUXURY about this place. Read More

Christie gave me a walk thru into my apartment and the process to move in was quick and easy as my family transitioned from another state

I have been living in this property for 4 yrs and moved around to diferente units. The roaches ?? are real and pest control has come by. I am a neat freak and have all my food in containers but the roaches just continue to come by. There has been a hole in the roof by my balcony for about 2-3 yrs I have sent pictures submitted work orders and nothing - still there
My fridge makes rumbling noises at night - submitted a video/work order maintenance came by and said everything is fine. My dish... washer doesn’t dry so I have not being using it for the past 2-4 yrs. have been hand washing my dishes as i clean them better that this old dishwasher. It took maintenance more than a month to even change my air filter. For all the fees this property has and rental price it is definitely NOT WORTH IT -
Also the gate breaks all the time so the property is left unsecured- oh and yeah my vehicle was stolen from the parking lot by the mail boxes - so yes whoever keeps writing that this place is secure - it’s a complete lie I constantly see homeless roaming around trash containers Read More

With myself being in the military my whole life and my fiance being a clean freak, a cockroach infestation was the last thing we expected moving into so called "luxury apartments." upon contacting the office who we pay for pest control they let us know the exterminator will be there in 3 days. Not ideal, but i digress. The Friday comes along and the exterminator doesnt show, i took leave for the day and i even contacted the office to see when he would show. got told in the morning, when noon... hit got told by 4 p.m, after that timeline, the office girl stopped guessing and just said "thats weird." it's now Sunday, the office stopped returning my calls. i expect more for the price of a 1 bedroom apartment that they charge. but the leasing office just got renovated, so that's cool for them. Read More