The Oasis San Antonio Apartments

Living at Oasis at UTSA has been an absolute nightmare. They advertise this place as "luxury living," but it’s anything but. Here are some of the biggest issues I’ve faced:

-Maintenance Issues: When I moved in, it took over two weeks to fix basic problems in my unit because they only had one maintenance worker. The rest had quit, leaving residents to fend for themselves.

-False Advertising: They claim this place is "luxury," but it’s a complete dump. The units are poorly maintained, and the... property as a whole is neglected.

-Squatter Problem: There were literal squatters living across from my unit, leaving trash and laundry piled up near the stairwell and stealing furniture. It wasn’t until they stole something from the office that they were finally kicked out.

-No Security: The gates are broken, there’s no security presence, and car break-ins are a constant issue. Residents are left completely vulnerable.

-Mold and Health Hazards: Mold is a recurring problem, and management seems to turn a blind eye, leaving residents to deal with the unsafe conditions.

-Incompetent Management: The management team is dismissive, unresponsive, and incapable of running this place. They create more problems than they solve.

If you’re thinking about living here, do yourself a favor and look elsewhere. There are MILES better apartments like Hill Country Place or Avalon that not only are safe but a much better apartment experience entirely.

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This place is filthy. Don't rent here!! They don't care and they won't come clean anything. I spent three hours cleaning my son's new place. Needs paint and maintenance. It's awful. The toilet and sink were clogged and they took 48 hours to even come and look at it.

My son's roommates are disgusting slobs and despite complaints made to the front office, nothing was done.

We have had enough and have decided to move him out early and just pay the rent for the remaining months and then as we... were moving out our car was towed. No one was in the office. No one was available to provide a temporary parking pass. We were there for less than 90 minutes and were not away from the vehicle for more than 5 minutes at a time. The Luxx is complicit with this practice and is refusing to refund the towing fee.

This place is a nightmare. The staff is rude, unhelpful and doesn't care about its residents. The property is awful and nothing is maintained. Find anywhere else to live. Renting here was the worst mistake. Read More

I would highly recommend not living at the luxx it’s not worth it what so ever. I lived at the luxx last year and when I first moved in there was so much wrong with the unit. We had bug problems and so did other people in other units. They gave us a handicap apartment when no one was handicap. Which left us with no cabinets under the sink and you could see all the piping. Everything was basically dirty when we first moved in. When I moved I submitted an inspection form of everything that was... messed up or dirty in the apartment. One of the dirtiest things in that inspection form was my bathtub that was so dirty that I could’t even clean it. So I put a maintenance request in about and they were still unable to fix’s it. When I moved out of the luxx they proceeded to charge me for the tub. After it clearly states in the inspection form it was already like that. I’ve tried emailing and calling but they take weeks to reply. I’d highly recommend living somewhere else. Read More

Great staff and a good community environment. A great first place to live, especially if you want to only be financially responsible for yourself!

I enjoy living here. The staff is great and helpful and every time I have a request for something it’s fixed pretty fast. Already resigned for another year