3/12/24
Unsafe, filfthy, roaches, unprofessional leasing office staff
First off, all 5stars reviews are not genuine, they are fake.
The entire leasing office staff is unprofessional and disrespectful. Zero customer service.
The community is dirty (animal waste everywhere) and unsafe. I got my car stolen twice in a span of 6 months. I received no compassion from the leasing office staff.
Cockroach infestation is real. The bathroom is disgusting. If you think the bathroom infestation is bad, just go into the kitchen and u will be welcomed and greated by baby... roaches days crawling everywhere. The fridge, the oven and cabinets are worst.
The water gets shut off almost everyday.
I will give them a Zero Star if i could.
Trust me this place is not worth your time, money and the frustration that you will go through. Saying that my esperience with Torino Villas was a nightmare is an understatement. Believe me all the negative reviews that u see are truthful and sincere.
Review from Apartments.com
Property Manager at Torino Villas responded to this review
We are sorry to hear about your experience at Torino Villas.
The property is now under a new owner and a new management. A total property renovation is undertaken in the exterior and interior, including all amenities.
Please submit a work order for... any issue you have and management & maintenance will make sure you are satisfied with the best customer service we can provide.