Walnut Hill

We loved these apartments. Maintenance is always on top of tickets, complex stays clean. Mailboxes do tend to get broken into but not apartments fault. Pool is never open due to ongoing maintenance always during the summer. Costs are extremely reasonable. But better pray you never get into a bind, have a string of bad luck or lose your job, because management/leasing office does not offer any payment plans or grace periods for rent. We have been residents here for over 2 years and that means… nothing to this business. Have your rent in on the 3rd or 10% late fee, no ifs ands or buts. And if you need to contact the property manager for any reason, you have to show up. Trust me you will not get a call back, regardless of urgency or multiple attempts.

UPDATE: Do not waste your money and move here. Multiple residents, including us left due to poor new management. They have caused nothing but stress and anguish to my family. It's run like a business and not a home and they could care less about you. We use to love these apartments and would have stayed for as long as possible. The office staff to the property manager to corporate office are incompetent and blindly make mistakes that cost you money with no regard to your finances. Water consistently shutoff with no warning or explanation. Pools never open due to "maintenance". Mailboxes broken into weekly with no improvement or care from management. You put in a ticket from maintenance and you get a 50/50 chance it's done right. We had our ac leaking inside for months and they would come and say well we don't see it so it's okay. Khalid in the front office didn't give us one thread of accurate information. Yesenia straight up unprofessional and should have gotten fired for the mistake she did. You ask her anything and she just repeats the same information without even listening. Hanna, the property manager, is absentee and it's a headache to reach her let alone get her to do anything. Incompetent all around and not a place you want your money, home or family apart of. Read More