8/13/22
Roach Infested
The property grounds are beautiful. The units are outdated. My unit came with a roach infestation and birds nest.
Maintenance and pest control have both canceled requests without communicating with me but marked those request as completed. I don’t receive an update on the status of my requests until I inquire. This property can do a lot better in regards to communicating.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Waterstone responded to this review
Hello User, We appreciate the time you took to leave us feedback. We are truly disappointed we did not meet your expectations. Customer happiness is important to us and that is why email communication is made to keep you updated in the process of... scheduling with a certified vendor. We hope to get your cooperation in this matter and please reach out to our leasing center anytime for your further feedback Kindest regards, Management Waterstone Apartments