5/6/24
Don't waste your time considering this complex for your future home
Don't waste your time trying to come here to live. I'm annoyed by the constant emails and, the water is always off or . The new so call Manger don't even really know what she's doing. Rent never is the same with the fee's. Further more it doesn't look good with the property's always under new management. I'm oh so ready to move.
Review from Apartments.com
Property Manager at The Midway responded to this review
Thank you for taking the time to share your feedback. We genuinely apologize for any inconvenience you've experienced and want to address your concerns with the utmost care and attention.
We understand how frustrating it can be to deal with constant... emails, water issues, and fluctuating rent. Please know that we are actively working to resolve these issues. Our maintenance team is prioritizing water system improvements to prevent future disruptions, and we're reviewing our communication processes to ensure they are helpful rather than bothersome.
Regarding the management changes, we believe this transition is a positive step towards creating a better living experience for all our residents. Our new management team is dedicated to addressing existing issues and implementing improvements across the property. While we understand that changes can sometimes be unsettling, our goal is to provide more consistent and transparent management, which includes clearer communication about fees and a more responsive support system.
We are committed to making your experience here better and would love the opportunity to discuss your concerns in more detail. Please feel free to contact our office directly, and we will do everything we can to assist you.
Thank you for your patience and understanding as we work towards enhancing our community.