8/11/17
Very Disappointing
It was hard to get myself to even give this place one star. There was a lot that went wrong this year- the attached pictures show many (not all) of the damages that were present before I even moved in. One of which was a leak on the ceiling of the shower. The entire ceiling was sagging and the water leaked into the shower. It took about three work order requests (a week or so) for them to come and fix this problem which was a health hazard.
Not long after moving in, I also noticed a frequency of... mattresses that other residents had put in the dumpster, it was almost a weekly thing. My neighbor informed me this was due to bedbugs - which she had also had because of the apartments. Despite my best efforts, the bedbugs made their way into my room in early spring. I had brought in all new furniture, yet the apartment management claimed that I did not have enough evidence to prove the bedbugs came from their complex. After my wife and I had disassembled the bed frame and moved the mattress and box spring (both of which had protective coverings around them- which we had to replace with new ones costing us $115) slept in the living room for about a month. We had to wash all of our clothes twice to ensure the bedbugs had not gotten into the clothes (costing us a total of about $150). We ended up throwing out our brand new bed frame since it had gotten so infested.
For treatment options, the complex could bring an exterminator in to spray the room- an option that they would not guarantee to work. They conveniently did not communicate that this would cost us $300 until they already started treatments. On top of all of this, the exterminator could not even get into our room because the apartment office had lost their key, asking if I had changed the lock- which I hadn't. I had to give them my key so they could do the treatments on the bedbugs that they were responsible for.
Living here was such a nightmare, I do not recommend this place.
Review from Apartments.com
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