San Palmilla Apartments

I have absolutely loved living here for the past year. Neighbors are kind and friendly. There’s never any problems with noise. There’s overnight security. Parking is easy. The gym is great. The pool is awesome in the summer. I highly recommend renting here!

The place was good at the beginning, but then they started increasing the rent at every renewal. Also lots of hidden fees (valet trash, parking, maintenance, packages, etc). Initially parking was free, but now they charge and it is not enforced (guests and maintenance crews just park anywhere). Also dirty, people just leave trash outside their doors all day (until valet picks it up).

Landscape hasn't been taken care of in over a year. The place is a muddy mess.

Beautiful complex and units. We have loved living here! Parking is easy, we never have to worry about finding a spot. The unit is spacious and we love the overall look of the apartment. The only thing we have noticed being an issue is people not picking up after their dogs, which is not at all the complex’s fault but the residents that live here, but it has gotten better. We can sometimes hear our upstairs neighbors stomping but other than that it’s a very quiet place and we hardly see our... neighbors. We are so glad we found this place and get to live here til we find out forever home! So thankful for San Palmilla! Read More

lived at San Palmilla for over 3 years and initially, we truly loved it. Our main problem came at the ending of our lease. We had asked, in advance, if we could get out of our lease early and explained we were closing on a house and preferred we didn't pay an entire months rent when the apartment would be vacant but, we were told no since the lease was a "legally binding contract"...fair enough. We had moved our stuff out of the apartment on March 1 however, our "legally binding contract" went... through March 31st. I called the office on March 30th to find out where in the apartment we should leave the keys. At this time, I was informed that they had actually already changed the locks and we did not have access to the apartment. We were provided a code to use on the SmartLock keypad to gain access, I questioned why our access was removed when this was still legally our apartment that we paid for, got no valid answer. Upon entering our apartment, we then discovered San Palmilla had, WITHOUT PERMISSION OR NOTICE, accessed our apartment on multiple occasions and started painting, repairing, and prepping the apartment for the next tenant. We were also still paying for electricity as the apartment was still ours until 11:59pm on March 31st, and the crew coming and going left our lights on, left the A/C set to 70. I had paid $140 for a cleaning crew (provided by San Palmilla) to clean the apartment as a move-out cleaning and was very unhappy to see that our cleaning crew would also be doing San Palmilla a favor and cleaning up THEIR mess which included the entire apartment being coated in dust. I emailed San Palmilla with my concerns and never heard back, I called the corporate office twice with voicemails left and never heard back. I finally reached the property manager who did apologize, refunded my $140 cleaning fee, and pro-rated our rent/electricity (albeit at an insulting rate), and was promised an additional gift card from the maintenance company however, the gift card was never received. I did appreciate the property manager giving us something but do still feel taken advantage of after being timely, courteous, and loyal residents who even referred 2 people who signed leases at the property. When we were looking for help, a "legally binding contract" was immediately thrown in our faces but since it provided San Palmilla with some sort of financial gain, that "legally binding contract" was 100% disregarded. Read More