5/17/24
Needs Improvement
Since United Apartment Group has take over this property, the service and maintenance of the amenities we pay for have completely disappeared.
The dog stations are never stocked and are falling apart. There are “doggie bombs” everywhere and it smells like it. If you have dogs, this is a major health concern. And if you don’t have dogs, this is a major health concern.
The water was turned off for months in the dog park! And now the dog wash is broken. So if you’re reading their list of... amenities and the dog wash is a perk to you, not a single resident has been able to use it in 6 months.
The gym is not only filthy but they have not restocked sanitary wipes in months, regardless of me repeatedly asking. It’s getting disgusting.
They mark service requests as complete when they haven’t even looked at, let alone serviced what was requested. Like my dryer, because that could never be potentially hazardous, right?
Don’t even get me started on the gates or the weird crime rate that’s gone up. A ring doorbell is your friend here.
I LOVED living in this complex, I mean this sincerely. Used to recommend this place to anyone looking in the area, now I hesitate. As of late I find myself frustrated in my own home. Even after speaking with the office it seems like this is above their heads as most of these concerns are supposed to be regulated by their maintenance team. This place has potential if they could get all of their ducks in row, but as of now every week they are slipping further and further from the “luxury apartment” life style they advertise, be sure to keep that in mind before signing a “luxury apartment” lease. Really hoping that the property director can get this place back up to par before it all goes to hell in a handbasket.
Review from Apartments.com
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