12/2/22
A Complete Catfish
Me and my boyfriend moved here site unseen for his job. The property manager, Bobby gave us all kinds of misinformation making out like it is a beautiful remodeled apartment. We arrived to a 500sqft apartment with yellow painted wall, original hotel carpet, and no kitchen. No stove, no dishwasher (not the end of the world, no space for a dresser, we had to live out of our suitcases. We were provided 3 feet of counter space which was taken up by the sink and a 2 burner hot plate that couldn't... even get hot enough to boil water. When Christmas came, we couldn't put up our tree. There is no storage so our apartment had boxes and totes stacked to the ceiling because we couldn't unpack everything with the little space provided.
The building has 3 elevators total. Only one worked and the service elevator was broken half my time there which caused valet trash that we were paying for to just not pick up trash. People would break the magnetic lock to the building which brought in homeless sleeping in the lobby and people coming to sell drugs. My boyfriend had also gotten stuck in the elevator for a half hour.
There was constant construction causing people to not be able to access their parking spots and often threatened being towed which no legal parking near the building.
The fire alarm went off often which was a very loud siren with a repetitive voice saying to evacuate and would go off for a minimum of 20 minutes any hour of the day.
Sometimes the elevators did not work at all and when people needed to use the steps, it was dark, and the ceiling collapsed causing people to can't even leave the building.
The only competent person was the Maintenance man named Nick. He is/was very friendly and tried his best to address all the apartments that were falling apart.
So I would not recommend this place to anyone. Its also a bad area.
Review from Apartments.com
11 People Found This Helpful
Property Manager at Bigelow responded to this review
Thank you for providing your feedback and letting us know about these issues. I can assure you that property staff is doing everything possible to ensure a positive experience. I would love to have a discussion about your concerns. Please reach out... to the office at 385.389.6800.