Canyon View Crossing Apartments

I’ve filled an application and paid the fees the lady I talked too said it failed because I have no income to show when I already told her I left my job because I’m getting a new one over there she told me she was gonna Edit it and get back to me I’ve called multiple times today and yesterday and no one answeres

Canyon View is an amazing place. Managment was responsive to any questions we had, they helped so much with our leasing process and always were willing to sit and chat to answer our questions and make sure they meet our needs. The community, location, landscape, parking, and amenities are all amazing. I haven't loved a place more.

DIRT, DIRTY, DIRTY – and Unresponsive

The outside common areas are well-maintained, but inside is a very different story. The carpets in from on elevators are heavily stained, the stairwells have massive hairballs or the concrete is deeply blacked with grime, and the elevator lights have thick dirt and debris in them. There is also a line of dried liquid running across the front of one. Hallways to the apartments vary, but the first 50 feet or so is pretty dirty. I have been here two months... and have yet to see any area vacuumed, much less shampooed. Residents told me they are cleaned maybe every six months. The leasing agent said every two weeks. Some highly visible surfaces, like the panel between the elevators, are badly in need of painting.
The day I moved in I was appalled at how grimy the interior common areas are. I told both leasing agents and the manager that this was the dirtiest place I’d ever lived in. Blank stares from all – and no action. Submitted a community work order two weeks ago – nothing done. When I spoke to a leasing agent, she told me they only have two maintenance people and one was in the hospital. Told me something pretty similar the time when I followed up before. This time, was told I would have to speak to the manager during the work week, where presumably I am expected to take time off from work to get them to do their job.

They did repaint my door, but did a lousy job. When I received an email asking if I was satisfied, I indicated I was not. No follow-up. I then reported it to a leasing agent two weeks ago. No action.

In the past five years, I have lived in apartments in Texas, Georgia, Alabama, and Colorado. Never experienced anything like this, even though the rent in EL Paso was about half of what Canyonview Crossing gets.
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I am halfway through my eight year. If I didnt enjoy living here I wouldnt have renewed for my 9th year. I love the surroundings, appreciate the maintenance team and the management team!

Super friendly and helpful staff, wonderful amenities, and it looks beautiful inside! Not to mention the very reasonable price. I've loved living here!