West Station Apartments

The building is a lot newer than other apartments in the area. The staff is respective of its tenant's privacy and has always been transparent with their rates and fees. The gym equipment could be better, but they've already sent out a notice stating they're upgrading it soon. Manager: Lisa holds the place down and is a pleasure to work with.

I’ve lived in this awesome community for quite a while now. The vetting process is very good. We have a building full of winners. If you want to have a peaceful, caring, and overall happy place to live…West Station Welcomes you!
Also, these guys have gone above and beyond to accommodate for people and there pets. We have a dog run that’s gated in. Nice lawns. Don’t forget about the gym.

Writing this review because management has not responded to any attempts to reach them via email about a well known issue, but we know they read reviews regularly and might respond quickly to a situation they are well aware of.

All floors (except bedroom) are “hardwood” and create a constant noise challenge for those living on floors 1 - 3.

Your only hope is that the people above you are considerate enough to take off their shoes AND buy a rug for high traffic areas/to put underneath their... furniture — otherwise you will constantly hear the people above you moving around and be put in a situation management doesn’t know how to properly resolve.

It is a true problem because after calling security enough times during “quiet hours” to resolve the issue, they just threatened to stop protecting the property anymore. They also won’t do anything in between the time management leaves and quiet hours start. When asking management to resolve the issue during the day, they say “We can’t MAKE them be quiet or charge a fee for their disruptive noises.”

If there is a solution, it should be reasonable to see management explain how they resolved the tenant’s concerns once it has been addressed in their responses to the online review, and not just leave readers hanging with something like “We are sorry your experience has not been entirely positive... Please contact us directly so we may proceed with the above concerns.” or “We are glad everything has been taken care of since then.”

...Especially if they aren’t really finding out about the concern through an online review in the first place.

It is not fair that they get to go home and sleep peacefully while those of us here have to sit idly by, knowing that if we addressed the issue directly with our neighbors, we would be evicted (as they have done with someone who did that). Read More

Currently, 10 Mar 18. This management team here now it's great. Both ladies do a wonderful Job. The building is clean and quiet.

They're unorganized, sloppy, and are constantly changing employees. Almost never in their office and leave whenever they want. If you have a problem it will take minimum 3-4 days to get fixed.