Promontory Point Apartments

I've had a wonderful experience at Promontory Point Apartments. The office staff is amazingly friendly, professional, and always willing to help. The maintenance team is fantastic and stays on top of everything, responding quickly and getting issues resolved right away. The community is well-maintained, welcoming, and a great place to live. I highly recommend Promontory Point to anyone looking for an apartment!

Absolutely the WORST management. We're on day 3 of no AC and our baby is now throwing up. When we moved in almost a year ago, the apartment was never cleaned. There were still items in the kitchen drawers and cat litter on the floor of the linen closet. When we moved in, the AC wasn't working, I was pregnant and no one was answering the emergency cell phone. We spent our first night in a hotel room. A year later, no AC again, and again no one answered the emergency cell phone and the office... staff skipped out early so there was no one in the office during office hours. If you're looking for a Wasatch Property, choose San Marino in South Jordan. More expensive, but they actually care and take care of their residence. SOOOO worth the extra expense. Read More

Me and my roommate have lived in these apartments for 3 months. The A/C has not worked for 2 of those months. The average temperature has been around 85° F and when we called the emergency line provided by the call center the leasing office is using, the maintenance crew had the audacity to YELL at my roommate about DOING HIS JOB and it not being an emergency unless the apartment was at 90° F! Mind you, this was with a portable A/C unit and fan WE HAD TO BUY OURSELVES. After the man was done... yelling at my roommate he told us that he would bring another A/C unit to our apartment within the hour. Well, that was two days ago and I haven't seen it. My current temperature inside the apartment is 81° F with my fan blowing at top speed and the A/C unit set to 65° F. Maybe I will submit the fifth maintenance ticket in the past 5 days, but I don't expect anything from these jokes.

Before this incident there have been issues that were quite annoying, but at least tolerable. The apartment is tiny, you can hear every step the upstairs neighbors take, the cheap bathtubs they put in creak LOUDLY. I refrain from taking showers at night because I do not want to disturb my neighbors(a courtesy my upstairs neighbors do not offer me). Since day 1 the house has smelled like weed, and me and my roommate have had to purchase a variety of air fresheners and candles to cover it up. The grounds are messy and poorly kept. Dog poop covers the ground, the grass is swampy so don't go outside barefoot. You have the same possibility of having your feet covered in mud or dog crap.

Me and my roommate will be breaking our lease as soon as possible. Our experience with these apartments have been wholly unpleasant and I will be warning everyone I know of the severe lack of respect these people have for their tenants. Read More

Annoyed with customer service from the staff. Jamie is absolutely no help and seemed irritated I was bothering him with my call. Having problems with someone parking in my parking stall and asked them to contact the resident to notify them they are parking in the wrong stall and tell them which one is theirs. Their response was, "well when I dries up, we will have maintenance go paint numbers on the stalls." It's winter, I never have a place to park because someone is parked in my stall. When... it dries up doesn't help me. Oh and our parking stall collapsed over a month ago and they still haven't replaced it. Read More

I have been living at Promontory Point for over a year now and I absolutely enjoy living here. Great staff who are always ready to be of assistance when needed or asked to take care of any situation that may come up. I appreciate the quality of customer service and the caring attitude all who work and live at Promontory Point. Thank you.