5/6/24
AN UNPLEASANT DISGUTING PLACE THAT YOU MIGHT NOT WANT TO CALL OR CONSIDER HOME
Please READ THE DETAILS,
This is an UNSAFE place to live in, Gates have never been closed for two years.
***Terrible residents and guests and some of them are thieves.
***Despite paying Fetch monthly to secure our packages, some of them have been stolen and others found open in elevators and stairs (areas accessible only by residents).
***My groceries have been stolen with a case of water from the lobby, I left them to move the car to a parking spot, when I came back to the building they... disappeared.
***You might lose your car wheels as happened a few months ago.
***One day somebody who had access to the building came and ruined the whole lobby... Yes, how secure.
***Living in the Square 511 / Park Vue is sharing your home and the surrounding with some filthy nasty residents.
***The building stinks with the unpleasant smell of dead rats, mice and cockroaches, because of weed smokers, as well.
***Rats exist in the building, also, in both 11th and 13th floors, not only lower floors.
Terrible Services:
***Temperature, inside my unit, is 88 degree and it is May. However, residents have been waiting on the management team or on whoever is responsible to switch from heating mode to A/C for more than two weeks.
***Terrible maintenance management, for more than 100 units and three elevators in the building, one never functions and two most of the time, the others two are down.
***One day I had to take my groceries all the way to the 10th floor.
Wish you all the best and stay far away from this building and their terrible unqualified, unprofessional, non knowledgeable management team.
Review from Apartments.com
6 People Found This Helpful
Property Manager at The Square at 511 Apartments responded to this review
Thank you for residing at The Square at 511 and reviewing your stay. My staff and I apologize for the shortcomings you have encountered and are committed to correcting them. We understand the importance of reliable package delivery and regret that... Fetch has not met your expectations. We are also deeply concerned about the reported issues with cleanliness and pest control. Our community offers routine exterminations, with supplemental treatments as needed, to maintain a comfortable living environment. Please alert the office of any problematic areas so our team can swiftly address them. Our service technicians work diligently to fulfill maintenance requests promptly. We are sorry for any inconvenience caused by elevator outages or increased temperatures and will continue working to resolve any ongoing issues. Please e-mail thesquare511mgr@slnusbaum.net or call (703) 549-4600 if we can assist further. We take your feedback seriously and are dedicated to improving your experience. - Community Manager