Jefferson Arbors at Broadlands Apartments

I lived in Jefferson Arbors about 3 years. I can honestly say it’s a pretty complex. The maintenance was responsive and the staff was always helpful and the community is very good I have 2 issue first one the safety is not like I expected I putted
our bike down stairs and second day I didn’t found them although I tied them with chain I don’t know how some one stole them
The second issue is biggest issue was that I did
before I left to assure I would get my deposit back. Before I leave I... cleaned everything but there is impact on the carpet from the bed and it’s normal I lived about 3 years and never moved the bed through this year when I move it I found small impact on the carpet that’s all I think it’s normal but After I moved out I got notice from a collection agency that I owed 803 $ and after they took a deposit I must pay 621 $ for them to replace the one room carpet. I shocked I clean every thing and I have photos that everything is ok why I must pay 621 it’s too much I talked to the office and tell them it’s from furniture it’s not damaged but no one help in this issue and no one response to my complaint …. my recommendation to anyone to move there but when they left they expect they will buy a lot even the apartment is clean and nothing happened I have yet to see a review saying somebody got their deposit back. Read More

Management office provide superior service to its residents! Jen (manager) and Sonia and the others are like family and care about the wellbeing and satisfaction of their customers. They are not like other properties which focus only on maximizing occupancy and signing new leases. The members of the team work diligently to ensure a wonderful living experience to include fun social events, well-maintained common areas, proactive maintenance and upkeep, and consistent and friendly service at the... office / club house. I highly recommend this property and believe it’s the best value for the money throughout the area and in the best location for families and professionals. -152 :) Read More

very glad my lease is finally up, what a craphole this place is

This is not a good place to live for a single woman. Some guy in the community walked up to me the other day asking if he can grab my boobs!! I mean really?!?! Community is so so although the change in management took a big toll on the place and everything seems to fall apart and I don't get the feeling management really cares! I definitely will not renew my lease as there are many nice well maintained properties in the area!!

I love my apartment complex at the Arbors!! It is a very nice community and has a friendly and helpful staff. The grounds are kept nice and the apartments are a good size. I have a 1 bedroom 1 bath apartment and the bedroom is huge and so is the closet. Walking trails are near by to take a nice walk in the evening. The area is safe and well kept. I just recently signed my 9th lease with them for my apartment and I am very happy I did!!
Shannon M. - Broadlands, VA