7/10/24
Turned away without tour
I was told that two apartments meeting my budget and needs were becoming available this month, and I scheduled a tour of one of the available two bedrooms to get an idea of the property. When I showed up they were very dismissive, and told me that the apartments described weren't available until September, and I wasn't even given a tour. The woman didn't even introduce herself. She barely addressed me. Worst experience I've ever had with a leasing office.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Barracks West responded to this review
Dear User, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. We would like to better understand what happened and how to make things right. Please contact... us directly at 434-971-5770 and a team member will be happy to assist.