11/12/24
No issues. Responsive maintenance.
I've lived here for about a year and a half now. I've had no issues with the company or the apartment. Our hot water heater stopped working a while back and they fixed the issue very promptly.
The only minor issue is that it's not very clear how to contact management. It's not impossible, but I feel like it could be easier to find all the numbers and emails you need on their website. Regardless, you can use the website to contact them about maintenance issues and I was provided a few contact... emails within my move-in email, which I have since lost. That's on me. We're pretty low maintenance though, so I have had no complaints. When I contact maintenance, they respond promptly and that's the most important thing to me.
Review from Apartments.com
Property Manager at City Place at Wyndhurst responded to this review
Thank you so much for your kind review! We’re so glad to hear that your experience has been positive overall, and we really appreciate your feedback. It’s great to know that when issues like the hot water heater arose, they were handled quickly and... to your satisfaction. We also appreciate your input about the ease of contacting management, and we'll definitely take that into consideration to improve the experience for all our residents. Thank you for being such a great resident! If you ever need any assistance during your tenancy, please don't hesitate to reach out to us. You can contact us easily using this link: https://www.rfralinassociates.com/contactus. We're always here to help!