12/2/24
Only 1 elevator out of 3 goes to the 7th floor
Staff is very friendly and property is well maintained. But if you wish to live on the top floor, which is the 7th, beware of the fact that there is only 1 elevator out of 3 that can access the 7th floor. And this only elevator happens to be the freight elevator, so not only you will have to use the freight elevator to access your floor during your entire lease time but also the freight elevator cannot be reserved during move-in/move-out because it has to remain available for residents on the... 7th floor (which unnecessarily increases your move time and delay getting to/out of your floor when someone is moving). Lastly, delivery people will never be able to find your unit because it is incredibly challenging for non-residents to locate the freight elevator. I was NOT told of this fact before moving in, so just a heads up for all future 7th floor residents.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Hanover Tysons responded to this review
Thanks for bringing the elevator situation to my attention! I appreciate you highlighting this. I'm always looking for ways to improve things for residents and I'll definitely keep your comments in mind. I hope you enjoy your time at Hanover Tysons.... Feel free to reach out to me at ttynes@hanovertysons.com if you have any other questions or concerns in the future.
-Tyrone Tynes