Colony at Centerpointe Apartments

Management is poor, apartment conditions are low quality, and they nickel and time to collect fees for everything. Do not rent here…much better options close by.

I toured 7 complexes before deciding on Colony at Centerpointe. It was an easy choice. Leasing agents and maintenance staff are very friendly and responsive. They provide many activities for the residents. Amenities are great. I highly recommend Colony!

Having lived in a number of different apartment communities in the last 8 years, I can say with confidence that the experience I've had with Colony at Centerpointe is at the top of my list.

Aside from the actual apartments and their value for dollar (which is exceptional) it's great to be a member of a community where you're not just a 'number.'

From the initial tour all the way through (and beyond) our move-in, Hannah, Diamond, Bianca, and the rest of the staff have made the experience... exceptional.

What stood out to me most was how cooperative, transparent, and thoughtful everyone has been. From the move-in goodie bags, to consistent community engagement, and beyond - you can always count on being met with heartfelt smile.

If you're in the Midlothian area looking for a new place to truly call "home" then this should be your first (and last) stop!

Thank you again Hannah and Team! Read More

We love the team here at Colony! They are always kind and they care about the tenants. When we’ve had issues with neighbors or needed maintenance they have always responded quickly and with personalized attention. They make our community feel like a home! And we love the events like Trunk or Treat, and food trucks!

Hello potential tenant, I’m taking a few moments to give you the courtesy of a review of this place having lived here, and dealt with endless annoyances, and petty dealings by Colony management. This is my unbiased opinion but also one shared by much of the current tenant base who are all slowly making their way out as newer and better buildings are coming up around very quickly.

Review: One star just for showing up (like the SAT) but it honestly should be less. This place is truly terrible and... has gone downhill fast with the current management team. Prices say luxury but everything about the amenities and the apartments scream basic and even low-end. Fees…there are fees for everything and the morons they hire to manage this place couldn’t exist without these fees because they sort of make up for their incompetence and help them hit their quotas. Yes, there are quotas which is why when things are slow they’ll start charging you extra for things or having your car towed because it is touching the white line in your own parking spot. It’s all just revenue generation for them- and it’s frankly disgusting to see some of the older residents in the community struggling to afford to live there while everything about the quality of it goes so far downhill.
Low-end appliances that never get fixed (dryers that don’t actually dry), AC that is constantly going out and needing repair, and garbage disposals that can’t handle much more than water. Snarky, rude and generally intolerable front desk folks who try to suck their residents dry by constantly raising prices on everything but then host weird little forced interaction giveaway events (very let them eat cake) in order to try to buy their affection. How about just don’t raise rent every 5 seconds and/or try to tow your residents or charge them $100 for plastic bracelets, etc. these people don’t care about you and will literally do anything to make a buck because they’re so badly mismanaged. I have it on good authority that they’re actually being sued right now because of how they dealt with some resident interactions, and I believe that based on how they responded to some of the issues I raised with them during the time I was there.

I certainly wish I would have had someone warn me before living here.

All the best on your apartment search and I hope you find the right place down the road or across town. Read More