Newport Lake Apartments

I've lived in Newport Lake for more than six years; it was fantastic at first, but not so much now days. I never complain and I'm a quiet person , but I have a limit when I see roaches! In November, I began to notice roaches. Since then, I've used foggers twice and the exterminator has sprayed twice. Now that January has arrived, I've observed more than six in a 24-hour period. The leasing manager seemed to be unavailable whenever I went to the leasing office to voice my concerns. In the end, I... had to email her to voice my concerns. Every time I had a complaint, the leasing office made it sound like I was to blame, even though I know that's untrue given how long I've been living here. Because the exterminator failed to locate live activity, the leasing management refused to let me out of my lease without charging me termination costs even though the issue hasn’t been resolved.
I even tried to escalate the situation to corporate and I had no luck reaching them. My worry of things getting worse has forced me to spend more money than I technically have to break a lease. Read More

When I moved in in May 2021, I could actually afford to live here. This place will increase the rent every year like clockwork. They will make sure you cannot afford to live here by your second year. I’ve been here for three years. I have never seen them upgrade anything but my rent has constantly went up every year. They don’t even upgrade or replace these early 2000’s appliances in the apartment.

After living here for some time now I can say without a doubt. The manager is condescending, disrespectful, and unlawful.
She will have your car towed without proper signs up. In this place the quality of life doesn't matter. During my stay a car got shot up and still they raised the rent. If you have a problem they will blow it off or tell you to go fix it yourself. They won't give you the number to the corporate office. When you do find the number the corporate office will screen your calls.... This is a TERRIBLE PLACE TO LIVE! Read More

On August 7th my washing machine stopped working. As of August 31st it is still down and the office refuses to fix it saying they are only doing emergency work. Well apparently the empty apartment below me needing to be renovated qualifies as an emergency. No compensation for not having a washer either. I would not recommend this place unless your only other option is being homless. Whats worse is the management company for the place doesn't return calls or answer their phone.

On August 7th my washing machine stopped working. As of August 31st it is still down and the office refuses to fix it saying they are only doing emergency work. Well apparently the empty apartment below me needing to be renovated qualifies as an emergency. No compensation for not having a washer either. I would not recommend this place unless your only other option is being homless. Whats worse is the management company for the place doesn't return calls or answer their phone.