3/1/25
Secondhand Smoke
In general, the apartment is in good repair and management has been prompt - but there's no anti-smoking policy or any kind of lease protections, and the people in the apartment under my bedroom smoke. A lot. The secondhand smoke drifts into my bedroom, and management did not even respond to my complaint, much less address it. I'm paying over 1400 a month in rent and sometimes unable to sleep safely. As a result, I cannot recommend living here - many apartment complexes and housing communities... have adopted rules about smoking, which are completely legal to enact in these spaces, in order to ensure resident safety.
Review from Apartments.com
Property Manager at North Shore Gardens responded to this review
We appreciate your residence at North Shore Gardens as well as your feedback. It is encouraging to know that you are pleased with our prompt service and the condition of your apartment, but we regret that your overall experience has been impacted by... this issue. We understand how frustrating this must be, and we take resident concerns seriously. Our team remains committed to fostering a comfortable living environment. If you would like to discuss this further, please reach out to our office at northshoremgr@slnusbaum.net or corporate customer care at howarewedoing@slnusbaum.com. Thank you for sharing your thoughts. We look forward to improving your stay. - The Management Team at North Shore Gardens Apartments