2/10/25
Unethical and unprofessional
The leasing agent jaela Moore is so unprofessional i can’t believe she still have a job after messaging me on my private social media. You can’t be that busy if you have time to look up my social media and contact me about a review. But you would think it stops there! No im still waiting on my holding fee refund from arch 2024 it’s almost a year. Myself along with others have not been able to contact anyone or receive or money. Jaela just tells us it will be mailed out. It’s the same lie... multiple of us have been told and no one has received a penny. The better business bureau couldn’t even each them. They need to be shut down
Review from Apartments.com
Property Manager at Colony Village responded to this review
My name is Michael and I am the new Community Director at Colony Village. Please reach out to me directly so that I can resolve your issue. I can be reach at 804-201-4029 or cdcolonyvillage@galleryresidential.com and I will be available to take your... information so I can address your concerns. I am here to assist you.
Michael