8/7/23
Moldy apartment complex
This place sucks! mold is growing on all our stuff, carpet is damp but the maintenance team here claims that the carpet is dry when the maintenance guy’s moisture meter was reading high and we bought our own and it was reading high as well so I’m not sure why they think the carpet is dry, the carpet smells like vinegar and the smells transfers to our feet and legs and hands when we touch it and to a blanket or pillow when they fall off and touch the carpet. The poor kids don’t understand not to... stay off of the carpet, if we keep a blanket on the floor for them to play on them it starts molding after a couple days. The maintenance team just told us to clean our carpet for the smell which we have been but it’s not working. They also told us to get rid of some of the kids things like that was supposed to help with the mold issue here. We told them that it looks like there’s some kind of mold issue on the outside window but they didn’t even bother looking at it. I’m constantly cleaning the windows because if I don’t black mold will start growing on it after a week. They told us if we move out before our lease renewal we wouldn’t be rent responsible but now that we moved out before august first they are now telling us we are rent responsible until they find someone and they are charging us a carpet cleaning fee for the mold that they tell us is not there. They keep telling us that the mold is dust and they had a “mold specialist” come out who also say it is dust when we have pictures proving it is mold and the other apartments beside us say they now have mold as well. There’s mold under the fridge, under our deep freezer, under our bed, the dresser, on the kids books and toys, on the blankets, some of our clothes, growing on the carpet, on our son’s mattress and on the walls, it is literally everywhere and as soon as we moved out I have stopped coughing which means it was affecting me. Do not move in to these apartments you will regret it. I wish I had taken more pictures of the things that had molded. We believe it started in the ac/water heater room that they keep locked. They were trying to be sneaky and clean in there and wouldn’t let us look in there to see what was wrong and wouldn’t tell us what was wrong in there. the round hill meadow’s Facebook page has blocked me for complaining on their page since we have received no help
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Property Manager at Round Hill Meadows responded to this review
We care deeply for our residents and are saddened to see this review. Please reach out to us directly so we can identify you as a resident and properly address these claims. Thank you and we hope to hear from you soon.