8/5/23
DO NOT MOVE HERE.
Me my boyfriend and our oldest son moved here in April of 2021. We got the 2 bedroom one bath small renovated. First our apartment looked nothing like the pictures they try to sell you on. Second The floor was filthy when we moved in. Hardwood floors at that. There was a huge hole in our kitchen floor that never got repaired they just stuck some tape over it. Our dishwasher didn’t work at all Which they never came and fixed the whole year we lived there. The trash outside was always full &&... barely emptied. To the point where there where rodents everywhere and one was inside our apartment through a hole in the closet we had no clue about and was in my sons room. The deposit we made we never got back. The lady at the front office told us we could Leave our huge couch and some Empty bins && that someone would get them for Us because they were heavy && huge. No one did it like she said they blamed us && put us in debt and kept our deposit because she told us wrong. So glad we moved when I found out I was pregnant again. This place was horrible. Maintenance was terrible && the staff at the office is RUDE!
Do yourself a favor and pick somewhere else to live.
Review from Apartments.com
15 People Found This Helpful
Property Manager at Summit Pointe Apartments responded to this review
We're truly sorry to hear about your experience and we appreciate you taking the time to share your feedback. We strive to provide a clean, comfortable living environment for all our residents and it's clear we fell short in your case. We take your... comments about maintenance and customer service seriously and will use them to improve our operations.
